Experience required for the Job:

REQUIRED SKILLS:

Responsibility

• Managing large amounts of inbound and outbound calls on time.
• Following call center “scripts” when handling different topics.
• Identifying customers’ needs, clarifying information, researching every issue, and providing solutions.
• Keep records of all conversations in our call center database comprehensively.

Requirements

• Previous experience in a customer support role.
• Strong phone and verbal communication skills, along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities, and manage time effectively

Send your resumes to (jobs@sapphire.co)